Escambia County dispatcher Shenae D receiving calls in the Emergency Communications Center (ECC)
Image from Escambia County Community and Media Relations

Celebrate National Public Safety Telecommunicators Week April 10-16

Escambia County telecommunicators working remotely at the Blue Angels Homecoming Show
Escambia County telecommunicators working remotely at the Blue Angels Homecoming Show

Escambia County encourages residents to join in observing National Public Safety Telecommunicators Week, recognized by the Association of Public Safety Communications Officials (APCO) each year on the second week of April. From April 10-16, telecommunications personnel in the public safety community are being honored and celebrated for their service and dedication to their community.

National Public Safety Telecommunications Week celebrates the dedication and hard work of the men and women who serve as emergency dispatchers, 9-1-1 call-takers, radio and phone technicians and other communication experts.

“We are thankful for the men and women who work behind the scenes answering thousands and thousands of 9-1-1 calls each year for the Escambia County Emergency Communications Center, Escambia County Sheriff’s Office and the Pensacola Police Department,” said Emergency Communications Division Manager Andrew Hamilton. “These Public Safety professionals are integral in supporting our citizens during their worst moments and often go unrecognized. Countless lives have been saved due to the care and instructions given by a 9-1-1 dispatcher. This week, we recognize and celebrate these individuals who give so much of themselves for others.”

National Public Safety Telecommunications Week (NPSTW) was originally established by Patricia Anderson who was a dispatcher in Contra Costa County Sheriff’s Office in California in 1981. In 1994, National Public Safety Telecommunicators Week was signed into law by President Bill Clinton and became a nationally celebrated event.

Escambia County dispatcher Kendrick T receiving calls in the Emergency Communications Center (ECC)
Escambia County dispatcher Kendrick T receiving calls in the Emergency Communications Center (ECC)
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